Start Your Junk Insurance Refund Today
You could be eligible for a refund — and it’s easier than
you think.
✓ Quick & Simple Process
✓ No Documents? No Problem
What Is Junk Insurance?
Junk insurance refers to add-on policies that
provide little to no value and are often sold
without clear explanation or real benefit. These
products can be difficult to claim, offer
minimal coverage, or charge you for services you
likely didn’t agree to — or even know about.
This issue is more widespread than most people
realise. Over the past 12 years, consumer
reports suggest that more than $58 billion in
junk insurance may have been sold across
Australia. Many people ended up with these
policies through banks, lenders, dealerships,
and insurers — sometimes without being aware
they’d signed up for anything extra.
Common Types of Junk Insurance
Junk insurance shows up in different forms, which
can make it tricky to identify. Below are some
common examples Refund Helper Pty Ltd often
helps clients with:
GAP Insurance (Guaranteed Asset Protection):
Designed to cover the gap between your car’s
market value and what you still owe if the
vehicle is written off. In reality, it’s often
an expensive extra with limited benefit.
Mechanical Breakdown Insurance (MBI): Offers
additional vehicle protection after the
manufacturer's warranty ends. Many MBI policies
come with exclusions or mirror existing cover,
making them mostly redundant.
Mortgage Protection Insurance: A policy that’s
meant to cover home loan repayments if the
borrower passes away. However, it's often
criticised for unclear terms and small payouts.
Consumer Credit Insurance (CCI): Marketed to
protect you if you can’t meet repayments due to
illness, job loss, or injury. Sadly, it’s often
tacked onto loans or credit cards without full
disclosure or permission.
How Does It End Up in Your Contract?
In many cases, junk insurance is added when
people take out loans or financing — sometimes
slipped into paperwork during a car or home loan
process. It’s not uncommon for buyers to walk
away without realising they’ve agreed to extra
policies.
Because it’s rarely explained properly, many
customers only discover these charges later — if
at all.
Can You Get a Refund?
Absolutely. You may be eligible to recover what
you’ve paid. In fact, the Australian Securities
and Investments Commission (ASIC) has already
facilitated the return of over $158 million to
Australians who were mis-sold junk insurance.
If you’ve unknowingly paid for a policy that
didn’t suit your needs or wasn’t properly
explained, Refund Helper Pty Ltd can step in to
help you get that money back.
How Refund Helper Pty Ltd Can Support You
You don’t need to go through this process alone.
Our team has experience identifying ineligible
or mis-sold policies and managing the refund
process from start to finish. Even if you’re
unsure whether you had junk insurance — or don’t
have your documents anymore — we may still be
able to assist.
Start your refund check today — and let us take
care of the rest.
What Is Junk Insurance?
Junk insurance refers to add-on policies that provide little to no value and are often sold without clear explanation or real benefit. These products can be difficult to claim, offer minimal coverage, or charge you for services you likely didn’t agree to — or even know about.
This issue is more widespread than most people realise. Over the past 12 years, consumer reports suggest that more than $58 billion in junk insurance may have been sold across Australia. Many people ended up with these policies through banks, lenders, dealerships, and insurers — sometimes without being aware they’d signed up for anything extra.
Common Types of Junk Insurance
Junk insurance shows up in different forms, which
can make it tricky to identify. Below are some
common examples Refund Helper Pty Ltd often
helps clients with:
GAP Insurance (Guaranteed Asset Protection):
Designed to cover the gap between your car’s
market value and what you still owe if the
vehicle is written off. In reality, it’s often
an expensive extra with limited benefit.
Mechanical Breakdown Insurance (MBI): Offers additional vehicle protection after the manufacturer's warranty ends. Many MBI policies come with exclusions or mirror existing cover, making them mostly redundant.
Mortgage Protection Insurance: A policy that’s meant to cover home loan repayments if the borrower passes away. However, it's often criticised for unclear terms and small payouts.
Consumer Credit Insurance (CCI): Marketed to protect you if you can’t meet repayments due to illness, job loss, or injury. Sadly, it’s often tacked onto loans or credit cards without full disclosure or permission.
How Does It End Up in Your Contract?
In many cases, junk insurance is added when people take out loans or financing — sometimes slipped into paperwork during a car or home loan process. It’s not uncommon for buyers to walk away without realising they’ve agreed to extra policies.
Because it’s rarely explained properly, many customers only discover these charges later — if at all.
Can You Get a Refund?
Absolutely. You may be eligible to recover what you’ve paid. In fact, the Australian Securities and Investments Commission (ASIC) has already facilitated the return of over $158 million to Australians who were mis-sold junk insurance.
If you’ve unknowingly paid for a policy that didn’t suit your needs or wasn’t properly explained, Refund Helper Pty Ltd can step in to help you get that money back.
How Refund Helper Pty Ltd Can Support You
You don’t need to go through this process alone. Our team has experience identifying ineligible or mis-sold policies and managing the refund process from start to finish. Even if you’re unsure whether you had junk insurance — or don’t have your documents anymore — we may still be able to assist.
Start your refund check today — and let us take care of the rest.
How Do I Know If I Was
Sold Junk Insurance?
Figuring out
whether you’ve unknowingly paid for junk
insurance isn’t always straightforward.
These policies are often buried in lengthy
contracts, written in complex language, and
presented in a way that makes them easy to
overlook.
If you suspect something’s not right, start
by going through your insurance paperwork
carefully — even if you already spoke with a
broker or dealer when you signed. Don’t
rush. Take note of any sections that seem
confusing, overly technical, or that you
don’t remember agreeing to.
Check for unfamiliar fees, vague
descriptions of coverage, or terms that
don’t clearly explain what you’re actually
insured for. If anything feels off or
doesn’t make sense, don’t be afraid to ask
questions — either from the insurer or an
independent advisor. It’s important that the
insurance matches your needs and that you
understand exactly what the policy is
supposed to do.
Getting a second opinion can make a big
difference — and might help you spot a
policy that was never necessary to begin
with.
Figuring out
whether you’ve unknowingly paid for junk
insurance isn’t always straightforward.
These policies are often buried in lengthy
contracts, written in complex language, and
presented in a way that makes them easy to
overlook.
If you suspect something’s not right, start
by going through your insurance paperwork
carefully — even if you already spoke with a
broker or dealer when you signed. Don’t
rush. Take note of any sections that seem
confusing, overly technical, or that you
don’t remember agreeing to.
Check for unfamiliar fees, vague
descriptions of coverage, or terms that
don’t clearly explain what you’re actually
insured for. If anything feels off or
doesn’t make sense, don’t be afraid to ask
questions — either from the insurer or an
independent advisor. It’s important that the
insurance matches your needs and that you
understand exactly what the policy is
supposed to do.
Getting a second opinion can make a big
difference — and might help you spot a
policy that was never necessary to begin
with.
What Kind of Extra
Insurance Could I Have Been Charged For Without
Realising?
It’s surprisingly
common for extra insurance products to be
added to your financial agreements without
clearly telling you — especially in the fine
print. These unnecessary add-ons might be
tied to current or even fully paid-off
accounts, including:
Credit cards – insurance fees may have been
quietly added when you opened the account.
Home loans – certain protection policies are
sometimes bundled into mortgage contracts
without clear explanation.
Car finance – whether you financed your
vehicle through a dealership or a bank,
add-on cover may have been included without
your knowledge.
Personal loans – many people have
unknowingly paid for insurance on personal
finance agreements (excluding short-term
payday loans or SACCs).
Even if the loan or account has been closed
for years, you could still be eligible for a
refund. It’s worth reviewing your past
agreements — you might uncover fees for
policies you never agreed to.
It’s surprisingly
common for extra insurance products to be
added to your financial agreements without
clearly telling you — especially in the fine
print. These unnecessary add-ons might be
tied to current or even fully paid-off
accounts, including:
Credit cards – insurance fees may have been
quietly added when you opened the account.
Home loans – certain protection policies are
sometimes bundled into mortgage contracts
without clear explanation.
Car finance – whether you financed your
vehicle through a dealership or a bank,
add-on cover may have been included without
your knowledge.
Personal loans – many people have
unknowingly paid for insurance on personal
finance agreements (excluding short-term
payday loans or SACCs).
Even if the loan or account has been closed
for years, you could still be eligible for a
refund. It’s worth reviewing your past
agreements — you might uncover fees for
policies you never agreed to.
What Should I Do If I
Think I Was Charged for Unwanted
Insurance?
That’s exactly
where we come in. Our team is here to
simplify the process of getting your money
back.
Start by providing your basic details — if
you have loan or insurance documents, great.
If not, we can help you track them down.
We’ll go over everything carefully and get
in touch to confirm the next steps.
From there, we take care of lodging your
claim — no stress, no confusing paperwork.
Once your refund is approved, the funds are
sent directly to you.
With years of hands-on experience dealing
with these cases, we know how to navigate
the system and help you recover what’s
rightfully yours — quickly and
efficiently.
That’s exactly
where we come in. Our team is here to
simplify the process of getting your money
back.
Start by providing your basic details — if
you have loan or insurance documents, great.
If not, we can help you track them down.
We’ll go over everything carefully and get
in touch to confirm the next steps.
From there, we take care of lodging your
claim — no stress, no confusing paperwork.
Once your refund is approved, the funds are
sent directly to you.
With years of hands-on experience dealing
with these cases, we know how to navigate
the system and help you recover what’s
rightfully yours — quickly and
efficiently.